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• Strategy 6: Develop an a-mail capability to communicate with residents <br />Action Items: <br />^ Solicit a-mail addresses through monthly flyer and newsletter, and on the city website <br />^ Solicit new resident a-mail addresses <br />^ Create a resident listserv that is sectional and private <br />Strategy 7: Develop the capability to conduct any city to resident transaction online <br />Action Items• <br />^ Develop an exception list for those things that we can not or choose not to do online <br />^ Develop policies to address implementation of this goal <br /> <br />• <br />