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Goa14: To <br />provide a responsive and effective city government. <br />Strategy I: Establish goals to guide the activities of city staff and commissions. <br />Action Items: <br />^ Publish a summary of the goals in the city's newsletter and on the website <br />^ Education residents about property tax <br />^ Convey these goals to the city's representatives at the legislature, the <br />Metropolitan Council and the county, as well as to neighboring communities <br />^ Improve web-site and a-mail communication to residents <br />^ Communicate city code revisions <br />^ Continue work on waste management activities <br />^ Hold a truth and taxation hearing <br />Strategy 2: Communicate promptly and clearly with citizens, business owners and <br />institutional representatives by anticipating information needs and quickly responding <br />to questions. <br />Action Items: <br />^ Provide a photo of new staff members and a description of j obs in the <br />newsletter <br />^ Improve and expand the city website <br />^ Use e-mail as a rapid and convenient communication tool <br />^ Provide monthly flyers on relevant and useful information <br />^ Provide city information at City Hall <br />Strategy 3: Maintain collaborative relationships with other entities. <br />Action Items: <br />Maintain regular communication with the University of Minnesota <br />^ Participate in the U of MCampus/Community Advisory Committee <br />^ Maintain regular communication with the Minnesota State Fair <br />^ Maintain regular communication with Ramsey County <br />^ Maintain regular communication with State of Minnesota <br />Maintain regular communication with other Cities <br />Strategy 4: Strive to provide citizens with more efficient and convenient city services. <br />Action Items: <br />Continue to develop, budget for and implement an improved maintenance <br />program for city facilities and infrastructure <br />Retain highly skilled and high functioning employees <br />^ Institute online payment for goods and services <br />^ Develop the ability to conduct all city business online <br />