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.Chanhassen Chiropractic Q~ce Assistant 2003 • • Scheduled patient appointments for busy chiropratic office, both over_the phone and by handling walk-ins to the office • Greeted patients upon their arrival, making them comfortable in the patient rooms and/or waiting room •. Filed confidential medical records and patient charts • Organized the daily incoming patient charts . • Handled insurance inquiries-and forwarded appropriate information to billing • Organized medical records preparation for insurance claim requests, billing companies for copying charges City of Eagan Assistant -City Administration Offices 2003 • Scheduled and organized bus tour of Eagan's redevelopment sites for 30+ city councilors and commission members to attend, including invitations, bus rental, designation of sites put on the route, mapping the route, and ordering the meal + Compiled the 2002 City of Eagan, Annual Report, writing department summaries. and gathering research on the year's events within Eagan ` • Obtained printing estimates and contracted with low bidder for report -• Wrote ,letters on behalf of Administrator Tom Hedges and the city council in response to citizen inquiries and requests, often contacting other departments and doing outside and intergovernmental research • Drafted resolutions for city council approval, namely a document on the Iraq . situation and the council's support of troops overseas City of Winona Assistant -City Manager 's Office 2002 • Researched Sister City information on possibility-of relationship.with Kano, Nigeria, reporting to the mayor on the findings • Organized city deed cases and land acquisition files in Excel database • Created marketing strategies for city bus usage, including writing and recording radio ads for promotion • Designed and distributed posters and flyers promoting city bus usage • , Created and mailed. surveys to college students regarding city buses ~ Aided with elections by preparing polling site materials, including ballots and lock boxes with the city clerk • Acted as an election judge during the 2002 :election • Wrote letters on behalf of the mayor and council in response to citizen inquiries and requests City of Prior Lake Water Department and Streets Assistant 2002 • Mapped city residential water main curb stops throughout city limits for water department usage in detecting the location of water mains • .Painted crosswalks on dozens of city streets • Painted fire hydrants throughout the city • u