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• SECTION 4. DESIGN PROVISIONS This Section provides for the construction of a System providing 750 MHZ capacity and which is fully activated with the capability of a minimum of up to 81 video channels. The company will develop, construct and operate a System capable of providing non-video services such as high-speed data transmission, Internet access, and other competitive services which shall be activated as Marketplace Need dictates. The company will complete all construction related to the System upgrade on or before November 30, 2000. The Section contains requirements regarding testing and technical standards and provides for four (4) channels to be interconnected with all adjoining cable systems. SECTION 5. SERVICE PROVISIONS This Section provides for rate regulation when permitted by law, customer service standards, late fees and subscriber contracts. SECTION 6. ACCESS CHANNEL(S) PROVISIONS The company will provide twelve (12) channels for public, education and government programming. The company will continue to comply with all requirements regarding community programming operations and funding and in addition will increase the funding by $667,286 over the life of the • Franchise. SECTION 7. INSTITUTIONAL NETWORK (I-NET) PROVISIONS This Section contains provisions requiring the company to dedicate certain capacity for use by designated institutions, and contains terms and conditions for the usage and performance of this institutional network. SECTION 8. OPERATION AND ADMINISTRATION PROVISIONS This Section contains provisions requiring the company to pay quarterly to City or its delegatee a Franchise Fee in an amount equal to five percent (5 %) of its quarterly Gross Revenues. In addition, the City shall have the right to require the company to provide copies of any records and the company must file with the City a report of all Gross Revenues and shall furnish such other reasonable reports with respect to operations may be required. If requested, the company shall furnish the maps, plats, and permanent records of the location and character of all facilities. Finally, the City may require evaluation sessions at any time during the term of this Franchise. As a result of a review session, the company will meet with City and undertake good faith efforts to reach agreement on changes and modifications to the Franchise which are both economically and technically feasible. SECTION 9. • GENERAL FINANCIAL AND INSURANCE PROVISIONS This Section contains provisions requiring the company to furnish a performance bond to City in the amount of $500,000.00 and deliver to City an unconditional Letter of Credit from a National or State bank approved by City in the amount of $25,000.00 to secure compliance with the terms of the Franchise.