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June 2, 2017 <br />2 <br /> <br />Implementation and Service Fees <br />Following are non-transactional fees which are either one-time, monthly or annual costs. If you <br />need additional information on these costs, please let me know. <br /> <br />Service Implementation Fee <br />Includes, as applicable: Implementation Team • Training • <br />Online Portal Setup • Standard Mobile App Setup • IVR Setup <br />• PSN Call Center Training Specific to Your Account • Merchant <br />Application Processing • eBill Design • Marketing Support <br />One-time fee <br /> <br />$149 <br />Data Sharing/Integration <br />Includes, as applicable: Integration Specialist • Creating <br />Specifications • Developing Interface • Coordination with Your <br />Software Supplier • Testing • Training <br />One-time fee <br /> <br />Waived <br />Support, Maintenance Fee <br />Includes, as applicable: Online Portal, Standard Mobile App, <br />IVR System Upgrades and Maintenance • Call Center Support <br />for Your Customers • Email Notifications to Payers and Staff • <br />Service Account Manager for Your Staff • Interface/Integration <br />Support (Storage and Maintenance of Customer Data) • <br />Reports • Online Account Management Center • System and <br />Account Monitoring (24/7) • And More <br />Monthly fee <br /> <br /> <br />Waived <br />Credit Card Terminal Maintenance Fee <br /> <br />Monthly fee <br /> <br /> <br /> <br />$4.95 <br />With purchase of Credit <br />Card Swipe <br />PCI Security Compliance Fee <br />Includes: Required PCI Certification • Compliance with Credit <br />Card Security Requirements • Auditing <br />Annual fee <br /> <br />$89 <br /> <br />Equipment Cost- Optional Upgrade <br />Credit Card Swipe Terminal- Verifone VX520 with <br />EMV Chip Reader* <br />Includes: Terminal • Setup • Shipping <br />One-time cost per <br />terminal <br />$219 <br />*Credit Card Swipe Terminal can accommodate up to ten payment types, i.e. Utility, Building <br />Permits, Licenses, etc.