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Sshepard <br />A discussion about the habits of highly effective councils can help clarify the roles of <br />the key local g overnment players before developing the code of conduct or civility. To <br />suppor t such a discussion, the Institute for Local Gover nment website (www.ca- <br />ilg.org) offers useful resources that include the ar ticles “Attributes of Exceptional <br />Councils” and “A Key Ing redient for Success: An Effective City Council-City <br />Manager Relationship.” The first offers best practices and the second explores roles <br />and how they function in complementar y ways for g reatest effectiveness. This <br />infor mation sets the stage for an in-depth discussion of the nor ms of conduct that <br />the council wishes to embrace. <br />Some councils may find it useful to see codes or policies developed by other cities <br />and bor row specific guidelines that best fit their current situation. Other councils may