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City of Little Canada 8-27 Water Supply Plan <br />71BEducation and Information Programs <br />Customer education should take place in three different circumstances. First, customers should <br />be provided information on how to conserve water and improve water use efficiencies. Second, <br />information should be provided at appropriate times to address peak demands. Third, <br />emergency notices and educational materials about how to reduce water use should be <br />available for quick distribution during an emergency. <br />72BProposed Education Programs <br /> <br />Complete Table 31 by selecting which methods are used to provide water conservation and <br />information, including the frequency of program components. Select all that apply and add <br />additional lines as needed. <br />73BTable 8-30: Current and Proposed Education Programs <br />Education Methods General summary of <br />topics #/Year Frequency <br />Billing inserts or tips printed on the actual <br />bill <br />Quick items regarding <br />leak detection, irrigation <br />usage, etc. <br /> 1-4 ☒ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br />Consumer Confidence Reports Report completed every <br />year. <br /> 1 ☒ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br /> Press releases to traditional local news <br />outlets (e.g., newspapers, radio and TV) <br /> ☐ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br />Social media distribution (e.g., emails, <br />Facebook, Twitter) <br /> ☐ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br />Paid advertisements (e.g., billboards, print <br />media, TV, radio, web sites, etc.) <br /> ☐ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br />Presentations to community groups ☐ Ongoing <br />☐ Seasonal <br />☐ Only during <br />declared <br />emergencies <br />Staff training ☐ Ongoing <br />☐ Seasonal