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6 <br />• Having positive relationships was mentioned next most frequently with comments such as, <br />“Being open to all opinions and showing a willingness to listen” and “Respect for each <br />other’s opinions.” <br />• The next most common response was the importance of having an engaged staff or a City <br />Council member who worked with the commission, such as, “We are helping to promote <br />more active engagement in building a vibrant City atmosphere.” Similar comments include <br />“city staff is well informed on issues,” and “competent staff liaison.” <br />• Actively seeking feedback was mentioned by a number of respondents, “Input from the <br />community,” and “improved outreach and inclusion for underrepresented communities.” <br />• Several people also cited making positive change/adaptations toward progressive <br />environmental policies as an important accomplishment. <br />• Several people mentioned how COVID-19 has affected their commission. Most have <br />adjusted to online meetings with somewhat mixed results, though more made positive <br />rather than negative comments about online meetings. “We are starting to think "outside <br />of the box" due to the pandemic restrictions.” “The online dynamic is working well.” <br /> <br /> <br />What could improve your Commission? <br />• The most common response of 39 who answered this question was needing more feedback <br />from the public such as, “More local interest and involvement, including with students. <br />Have more commission recommendations approved or supported by City Council. Consider <br />ways to reach out to various stakeholders in community, (for example) solicit input on <br />goals or identify areas of concern or interest.” <br />• The next most common response involved clarification of their role, including clear <br />guidance and more defined role for commissioners, wanting a more clearly defined <br />mission, regular progress updates, better access to central data, better onboarding or <br />training for new commissioners, better cohesiveness between City Council and the <br />commission and better communication. <br />• Several people mentioned problems presented by COVID-19 and they felt they were being <br />more reactive than previously. “Even before COVID, the number of meetings per year was <br />too few.” “Looking forward to in-person meetings. Hard to do all our work through Zoom.” <br /> <br />Existing orientation and training <br />• Only half of respondents reported receiving an orientation. Of those, 92 percent said it was <br />useful: <br />o nearly all want training in policies and procedures and the City’s strategic plan <br />o next highest request was history of past practices <br />o less than half said training in building consensus and communication skills was <br />necessary, though we respectfully indicate that this may increase in importance as <br />diversity of experiences increases <br />• On the need for orientation, we asked commissioners to rate the importance of an <br />orientation on a scale from 1 to 100. Respondents’ ratings averaged 70 out of 100 on the <br />importance, with 66 percent scoring it over 50. “(Need) improved onboarding for new <br />commissioners, clear guidance from City Council.” “(Need) roles and responsibilities of a