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OpenGov Citizen Services: <br />Greater Efficiency for Everyday Operations <br />Cloud Technology That Modernizes Interactions Between Constituents and Government <br />(650) 336-7167 <br />contact@opengov.com <br />opengov.com <br />One Platform to Optimize Citizen and Staff Experience <br />OpenGov’s Citizen Services platform is the only solution you’ll need to streamline workflows—from issuing building and <br />health permits to collecting fees for special events, business, and pet licenses. Easy to configure with a drag-and-drop <br />interface, Citizen Services introduces seamless integrations to fully digitize and automate your team’s routine interactions <br />with residents. This is cloud technology that saves time, builds customer satisfaction, and actually delivers on its promise <br />to make life easier for frontline staff and local government leaders of every department. <br />Why OpenGov? <br />OpenGov is the leader in modern cloud ERP software for our nation’s cities, <br />counties, and state agencies. On a mission to power more effective and <br />accountable government, OpenGov serves more than 1,000 agencies across the <br />U.S. Built exclusively for the unique budgeting, financial management, and citizen <br />services needs of the public sector, the OpenGov ERP Cloud makes organizations <br />more collaborative, digitizes mission-critical processes, and enables best-in-class <br />communication with stakeholders. <br />Planning and Zoning Building Permits Virtual Inspections Code Enforcement Pet Licenses <br />Business Licenses Outdoor Dining Short-Term Rental <br />Registration Cannabis Licensing Special Events <br />Health Permits Public Works Fire and Safety Police Grant Management <br />4.6 Star Customer <br />Support Rating <br />Up to 80% <br />Decrease in Walk-Ins <br />5x Faster <br />Permit Processing <br />“I think one of the best <br />things about using OpenGov <br />is that we can see all of <br />the different records all <br />in one place. So it doesn’t <br />matter what the department <br />is, if it’s Health or Code <br />Enforcement, Building, <br />Planning, any of them. When <br />we’re doing research, it’s <br />much easier than before.” <br /> City of Claremont, NH <br />“ <br />” <br />Features Include <br /> Customer Service Portal <br /> Automated, No-Code <br />Workflows & Approvals <br /> Smart Projects That Build <br />Applicant Fees & Checklists <br /> Payment Collection <br /> Batched Renewals <br /> Triggered Prompts for Both <br />Applicants & Government Staff <br /> Document Organization <br /> Dashboards & Reports