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CONFIDENTIAL <br />SOW – City of Little Canada – AP Automation <br />Page 3 <br />Contents <br />Statement of Work Approval ........................................................................................................................2 <br />City of Little Canada:.................................................................................................................................2 <br />OPG-3:......................................................................................................................................................2 <br />Statement of Work – AP Automation ...........................................................................................................4 <br />Project Scope and Objective .....................................................................................................................4 <br />Change Management Process ..................................................................................................................5 <br />Parking Projects ........................................................................................................................................5 <br />Identified Phases ......................................................................................................................................6 <br />Phase 0 – Project Setup, Kickoff and Prerequisites ..............................................................................7 <br />Phase 1 – Requirements Gathering, Design and Prototype..................................................................8 <br />Phase 2 – System Development ...........................................................................................................9 <br />Phase 3 – User Acceptance Testing ....................................................................................................10 <br />Phase 4 – Promotion to Production....................................................................................................11 <br />Phase 5 – Training, Knowledge Transfer and Transition to Support...................................................12 <br />City of Little Canada Responsibilities ......................................................................................................13 <br />OPG-3 Responsibilities ............................................................................................................................14 <br />Project Assumptions ...............................................................................................................................14 <br />Professional Services Pricing ..................................................................................................................15 <br />Payment Plan ......................................................................................................................................15