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Ramsey County │ Annex A: Volunteer and Donations Management 9 <br />The EOC substructure involved with overseeing the volunteer and donations management function is <br />displayed below. Groups may be added, removed, or combined as needed to reflect the size and <br />complexity of the response. <br /> <br />Figure 2: Volunteer and Donations EOC Organization Chart <br />Volunteer and Donations Management is a function of the Logistics Section. Once the Annex is <br />activated, the assigned Lead will report to the incident EOC as the Volunteer and Donations <br />Coordination Branch (VDCB) Director and will be supervised by the incident EOC Logistics Section Chief. <br />The VDCB Director will coordinate with any Volunteer and Donations Management municipal Liaisons <br />working in their city’s EOC / Incident Command Posts and liaisons from voluntary agencies participating <br />in Volunteer and Donations Management functions. The VDCB Director may assign assistants and <br />subordinates as needed. <br />The following groups may be considered for activation by the VDCB Director: <br />• Call Center Group: Establishes and operates data management, collection, and dissemination <br />systems required to properly manage the volunteer and donation management effort. The Call <br />Center Group will be led by a Call Center Group Supervisor. <br />• Unsolicited Donations Group: Manages the flow of unsolicited donated goods and <br />undesignated financial contributions to clients and to disaster relief organizations during times <br />of disaster. The Group will be led by a Donations Supervisor. <br />• Unaffiliated Volunteer Group: Coordinates and manages the efforts of unaffiliated volunteers <br />who offer to help in the wake of disasters or emergencies. The Unaffiliated Volunteer Group will <br />be led by a Volunteer Group Supervisor. <br />• Transportation Group: Coordinates the movement of unaffiliated volunteers and unsolicited <br />donated goods between volunteer/donations management facilities and other work sites. The <br />Transportation Group will be led by a Transportation Group Supervisor.