08-09-2023 Council Packet - Laserfiche WebLink

Home Browse Search

Ramsey County │ Annex H: Mass Care and Shelter 8 • Utilize appropriate methods for interacting sensitively, effectively and professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic and professional backgrounds, age groups and lifestyle preferences. • Pre-identify, contact, and prepare for activation and engagement trusted DAFN and cultural diversity support contracts, resources, community champions. • Identify potential needs, issues, and concerns of specifically known, vulnerable, high-risk populations. • Prepare MCS planning activities to include specific tasks that will assure an equitable, inclusive mass care response for all. • Meet with the EOC Public Information Officer (PIO) and/or lead Joint Information Center (JIC) representative and key community stakeholders prior to and during an event to address MCS site services information, effective communications methods, and processes to assure quality in messaging competence. • Prepare to provide sufficient resources to support individuals at the shelter sites that may require specific support to address unique issues of personal physical and emotional safety (E.g., LGBTQI, undocumented, non-English speakers, those with specific faith-based requirements, those with drug issues, those with protection order requirements, and those populations vulnerable to exploitation or victimization). Details for providing support to specific populations are addressed in the sections that follow. 3.1.5 CRITICAL TASKS During a response, critical tasks may include the following: • Determine the locations and an approximate number of displaced individuals to establish an appropriate level of response. • Establish TEPs near evacuation zones to receive and register impacted populations and to arrange for their transfer to mass care facilities as needed. • Establish mass care facilities that provide safety, equitable access and care, and culturally appropriate services. • Ensure all impacted populations, including diverse, multi-cultural populations and individuals with DAFN, are provided accessible, understandable incident information and culturally appropriate recovery resources. • Provide heating/cooling centers for at-risk individuals during periods of extreme temperatures. • Provide services and communications outreach, including culturally appropriate message translations, for all impacted populations who are sheltering-in-place or remain in occupied but affected neighborhoods. • Work with cooperating partners, community- and faith-based organizations, and the private sector to provide cohesiveness between survivor sheltering and animal sheltering.