08-09-2023 Council Packet - Laserfiche WebLink

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Ramsey County │ Annex H: Mass Care and Shelter 16 • Providing access to certified American Sign Language (ASL) interpretation through an ASL or Disaster Response Interpreter (DRI) or via Video Remote Interpreting (VRI) services. • TTYs, hearing aids, captioned telephones, and pocket talkers to assist individuals who are deaf or hard of hearing. • Handouts in multiple languages, large print, interpreting support (e.g., using pictograms, plain language, low literacy, clear signage). • People who have visual impairments may need written materials (such as registration forms, daily shelter schedules, recovery information etc.) presented verbally or presented in alternate formats such as large print, Braille, or audio. 3.1.8.2.3 Transportation • Provision of transportation, including wheelchair-accessible vehicles for impacted populations to arrive and return home. • Assistance in transporting disability equipment and supplies (e.g., portable oxygen, portable toilets, communications devices, service animals). • Coordination with public transportation resources. • Agreements with taxi companies or “rideshare” services. • Agreements or MOUs with disability and senior service providers who have accessible van and shuttle services. • Provision of assistance in getting individuals from their home to the curb or the door (vehicle drivers may not provide this assistance). 3.1.8.3 Domestic/Sexual Violence Victims Domestic and sexual violence leaves long-lasting impacts on impacted populations. Ramsey County is home to domestic/sexual violence shelters and service organizations that could be impacted during an evacuation or shelter-in-place situation. Shelter managers and management teams should strive to provide additional protections for those who have already survived domestic and sexual violence as well as prevent these acts from occurring during the operation of shelters with displaced individuals. There is potential for an increase in domestic/sexual violence following a disaster. In addition, clients currently living in community domestic or sexual violence shelters may need to evacuate to emergency shelters due to the impacts of a threat or hazard. Shelter operators need to ensure additional precautions are taken for these clients during the registration process and during shelter stays. Of note, shelter operators and managers should adhere to the following practices: • Handle personally identifiable information (PII) according to the County Data Management Policy. • Ensure ample room is provided between registering shelter clients to maintain confidentiality. • Make additional safety arrangements for clients who identify their current or former abuser residing within the same facility.