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From: <br />To: Heidi Heller <br />Subject: Hookah Hideout <br />Date: Wednesday, September 27, 2023 10:40:29 AM <br />Hello Heidi, this is over at Little Canada Smokeshop. I believe we have met once or twice before <br />but „I just wanted to make.sure you knew who the email was coming from. I started here at the Smokeshop at the <br />beginning of November 2022. Since then I have had the privilege of serving the community and it has been nothing <br />but great. <br />Since the closing of the Hookah Hideout there have been a few differences I was hoping to point out to you. For <br />starters the cleanliness of our parking lot on that end has been night and day different. There is now very little trash <br />and no broken bottles or liquor containers. Comparative to what it was prior that is a huge difference. Also not to <br />mention no police enforcement called for rowdiness on that end of the lot. Another big difference since their closing <br />has been the spike in underage customers. We have had a significant increase in customers coming in with either no <br />license or trying to present a picture of one. We have kindly rejected said customers. Not only for regular tobacco <br />purchases but we have had numerous hookah smoking customers attempt this as well. <br />After almost one year of 35-40 hours of consistently working at the shop I have grown a bond. Not only with the <br />customers we get to serve but also from being in the community daily. Those customers know when they come here <br />they will receive friendly service and quality products. I personally can confidently say that for our business. Not to <br />mention the numerous other businesses that properly represent the mall and the city. East side pizza, donut but, both <br />barber shops, the scuba store, Rogers printing. The list could go on and on these are all GREAT representations of <br />the city. I don't believe Hookah Hideout is and they have had numerous attempts at displaying so. The great people <br />of Little Canada deserve the best services available. Not ones that have to be worried about and kept under a <br />microscope in hope they don't slip up again. I hope you get a chance to look over what I have wrote here and take in <br />my opinions/words. <br />Thank you Heidi! <br />Sent from my iPhone <br />