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<br />City of Little Canada <br />Request for Proposals Residential Solid Waste and Recycling Services <br />Page 10 <br /> <br />2.12.5 Public Education Plan <br />The proposal must describe public education services as specified in this RFP. The city encourages <br />proposers to be creative and assertive in proposing other public education tools. Examples of other, <br />optional contractor-provided public education tools could include (but are not limited to) contractor’s <br />own web page specific to Little Canada, other electronic/social media (e.g., email blasts, blogs, mobile <br />device applications, etc.), and/or residential recycling awards as additional incentives to participate in <br />the city’s recycling program. <br /> <br />2.12.6 Operations Management Plan <br />The operations management plan must include a description of the proposed management structure <br />and approach, as well as a statement of the problems that the proposer believes are likely to arise <br />during collection, start-up, and for ongoing operations and the methods proposed to deal with those <br />problems. This should include, at a minimum, such problems as employee absenteeism, equipment <br />breakdowns, and capability to provide collection of optional/additional materials. <br />The operations management plan must address specifically how the proposer will work with the city to <br />identify and resolve consistent sources of problems. A staffing plan indicating number of employees and <br />how they will be staffed to ensure collections capacity and customer service must also be included in the <br />operations management plan. <br /> <br />2.13 Price Proposals <br />All proposed prices shall be submitted on the price worksheet (Form E) and executed by an authorized <br />official. <br /> <br />