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City of Little Canada RFP | Residential Solid Waste and Recycling Attachment A QUALIFICATIONS AND PROPOSAL ELEMENTS 1. General Management: What is the proposing company’s management structure? At a minimum, describe successful working relationships with municipalities and/or public solid waste agencies as well as past and anticipated approaches to customer service. 2. Financial Stability and Strength: Demonstrate sufficient financial resources to carry out the responsibilities as outlined in this RFP. Include the following: • A specific letter from a surety company or a guarantor indicating the intent to provide the proposer’s performance bond must be provided in the proposal. • Proposers must submit at least three credit references. • Submit evidence of the ability to finance the equipment needed by submitting a financing plan for necessary equipment. • Where the proposer is a corporation, submit evidence that the proposer is in good standing under the laws of the state of incorporation. • Any litigation history (with explanation) for the last five years regarding any company, partner, subcontractor(s), or subsidiary involved in this venture, and/or any corporate officer. 3. Trash and Recyclables Collection Experience: Describe the proposer’s overall experience in the solid waste industry and experience in the successful operation of the type of services solicited in this RFP. 4. Understanding of Proposed Services: Provide sufficient information to demonstrate the proposer’s clear understanding of the services requested, and alternative proposals requested by the city through this RFP, including, but not limited to the following items. • Collection proposal • Proposed trash processing plan (e.g., straight loads to HERC and R&E Center collected from households in each county) • Equipment and route description • Road weight restrictions - What are your plans for reducing impacts on roads and means to comply with road weight restrictions? • Transition to new contract (e.g., switching to city-wide coverage by one hauler) • Cart management plan (including switching out with new carts, etc.) • Public education plan • Frequency of city invoices for trash, recycling, yard waste, and other solid waste collection services • Customer service overview • Operations management plan 5. Provide the name of the material recovery facility (MRF) where you will take Recyclables. 6. Diversity, equity and inclusion (DEI) plans. Does your organization have your own DEI action plan? ___Yes ___No. If yes, please summarize your DEI action plan.