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12-18-2024 Council Packet
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12-18-2024 Council Packet
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<br /> <br />Page 7 of 16 <br /> <br /> <br />a. The City shall pay invoices within thirty (30) days of the invoice date. Payment by the City shall be made by check, wire <br />transfer or ACH debit. The City shall pay a late fee on all past due amounts accruing from the date of the invoice at a rate of one and one- <br />half percent (1.5%) per month. <br />b. Service Recipients that pay their invoices using credit cards, debit cards and digital wallets may be subject to a convenience <br />fee charge by the payment system provider ($1.99 USD per transaction for residential service; $9.99 USD per transaction for commercial <br />service; fee amount subject to change.) The convenience fee amount will be disclosed to Service Recipients during the bill payment process <br />and they will have the opportunity to consent to the convenience fee, or to pay their invoices by direct electronic debit from a bank account <br />(e.g., Automated Clearing House or ACH network in the U.S. / Pre-Authorized Debit) for which no convenience fee will be applied. <br />c. Annual Determination of the Number of Premises With City Billing. <br />1. Prior to December 31, 2025, and each December 31 thereafter, the number of City-billed Service Recipients <br />shall be determined as follows: <br />i. Not later than September 30 of each year, the City shall provide to the Company the total number of City-billed Service <br />Recipients as determined by the City. <br />ii. Company shall have forty-five (45) days to review the total number of City-billed Service Recipients and the supporting <br />documentation supplied by the City. <br />iii. Company shall inform the City in writing not later than 10 days following the end of the 45-day review period of any <br />disagreement with the total number of City-billed Service Recipients and the basis for such disagreement. <br />iv. If Company and the City are unable to agree upon the total number of City-billed Service Recipients within 10 days after <br />receipt from the Company of the notice of disagreement, either Party may submit the matter to the City Council for <br />resolution in its reasonable judgment, provided however, that where Company substantiates that the service has been <br />provided, and the City does not agree to pay for the services, Company may remove the containers from the premises of <br />the Service Recipient unless payment in full in arrears is subsequently received from the City. <br />d. Additional and Unbilled Services. Where a Service Recipient requests services not billed by the City, or Company identifies <br />additional services that are being provided but that are not billed by the City, Company may bill Service Recipient for those services in <br />accordance with this Agreement. <br />6. SERVICE RATES. <br />a. Service Rate Schedule. Company shall provide the Collection Services for the rates set forth in Exhibit “A” (the “Rates”), <br />as the same may be adjusted in accordance with this Section 6. <br />b. Annual Adjustment to Rates. Commencing on the date which is one (1) year after the Commencement Date and on the same <br />date annually thereafter (the “Adjustment Date”), the Rates shall be increased by an amount equal to the then-current Rates multiplied by <br />one hundred and five percent. <br />c. Extraordinary Adjustments. <br />In the event that one or more material elements of cost to provide Service under this Agreement experiences a year over year (YoY) change <br />greater than 20%, or the Company experiences an Uncontrolled Circumstance as defined in Section 10, Company may increase the Annual
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