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MEMORANDUM OF UNDERSTANDING <br /> <br /> To: Mary Wingfield, Mayor <br /> City of Birchwood Village City Council <br /> From: Shelly Rueckert, Finance llirector <br /> Little Canada City Council <br /> Subject: Terms of Agreement for Utility Billing Services <br /> Date: Friday, February 19, ZO10 <br /> The purpose of this letter is to outline our understanding of the services desired from the City of <br /> Little Canada (Little Canada) relating to the billing of utility accounts for the City of Birchwood <br /> Village (Birchwood). <br /> Scope of Work: <br /> Y Birchwood will provide beginning account balances and services to be billed for each <br /> account. Little Canada will set up the Birchwood account in it's utility billing system and <br /> it will be segregated from the Little Canada account by billing cycle. Other billing <br /> information such as owner Warne, service address, billing address, meter location, remote <br /> type, etc. will be entered in each account's maintenance file as provided by Birchwood or <br /> the meter reading vendor. <br /> v Birchwood will provide their 2010 rate structure and Little Canada will set up the same in <br /> its billing software. Policies or written directions regarding late fees and other billing <br /> adjustments will be provided to Little Canada. Annually, or as required, Birchwood will <br /> provide Little Canada with any changes to their rate shuctures, three weeks prior to the <br /> billing date. <br /> A All accounts will be billed on a quarterly basis. <br /> y Birchwood's vendor will provide meter-reading services. Meter readings will be <br /> provided to Little Canada three weeks prior to bill date. Little Canada will work directly <br /> with the vendor in order to receive the readings in the format preferred. Little Canada <br /> will also provide the meter-reading vendor with the information necessary to keep their <br /> route sheets current. <br /> Y Billing dates will be March 1", Jm1e ls`, September is`, and December ls`. Bills will be <br /> delivered to Birchwood within two days of bill date if Birchwood is processing the <br /> mailing, and if these dates fall on a weekend or holiday, they will be delivered on the <br /> next business day. Tf issues arise that will preclude the timely delivery of the bills the <br /> Little Canada will contact Birchwood and provide a revised delivery date. if Little <br /> Canada is processing the mailing the bills will be mailed on the above dates unless issues <br /> 2 <br /> <br />