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Care Gerke <br />2280 Gervais Hills Drive + Little Canada, MN 55117 + (612) 597 -8170 • carlgerke @msn.com <br />Profile <br />• Currently pursuing a Bachelor of Science in Business Administration <br />• Demonstrated organization, customer service, communication, and project management <br />skills proven by over 13 years of successful, profitable employment, including 4 years as a <br />small business owner <br />s Thrive in deadline- driven environments; strong interest in the career areas of Business <br />Analyst, Accounting, Finance, Project Management, and Operations <br />• Accustomed to handling sensitive, confidential records. Demonstrated history of producing <br />accurate, timely reports meeting stringent project management guidelines <br />▪ Strong written and verbal communication, analytical, problem- solving, team- building, time <br />management and organizational skills <br />• Talent for quickly mastering technology <br />• Poised and competent with demonstrated ability to easily transcend cultural differences. <br />Diplomatic and tactful with personnel at all levels <br />a Flexible and versatile with extensive experience in the areas of front - office operations, <br />including marketing, sales, negotiation, scheduling and making professional presentations <br />Professional Experience <br />COMMUNICATION: REPORTS /PRESENTATIONS /TECHNOLOGY <br />Prepare complex reports for prospective clients, ensuring full compliance with agency <br />requirements and tight deadlines <br />• Author professional correspondence to customers and vendors <br />Design and deliver series of classes for local businesses and associations <br />a Conduct small -group training sessions on telecom, project management, and staging <br />techniques <br />o Communicate complex concepts clients using layman's terms to facilitate <br />understanding <br />Rapidly learn and master varied computer and telecom programs <br />CUSTOMER SERVICE /MARKETING /PROBLEM SOLVING <br />• Super Real Estate Agent in Twin Cities from 2008 -2010 <br />•s Oversee "store front" operations and provide impeccable customer service; built a <br />clientele supported by 50% referral business <br />▪ Develop and implement strategic marketing plan for business by launching a thriving <br />private practice, building revenue from $0 to over $100K in first three years with <br />minimal overhead <br />9 Create special promotions, write /design print and outdoor advertising, and <br />coordinate all media buying <br />6 <br />