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Glenn R. Levine 145 Lake Street East, Little Canada, MN 55117, glennlevineyahoo.com <br />Tel. (612) 239 -3489, Fax (651) 330 -4583 <br />PROFILE <br />Director of Operations /Franchise Consultant with extensive franchise business development experience. Strengths in <br />team development, high performance management, training, multi -unit operations, management recruiting and people <br />development in culturally diverse environments. 100% bilingual /bicultural (Spanish - English). <br />EXPERTISE <br />• Business /Franchise Development <br />• Strategic Business Planning & Expansion <br />• Multi -Unit Operations Management <br />• Sales Growth & Turnaround Operations <br />EXPERIENCE <br />CARISCH INC. d /b /a ARBY'S <br />Director of Operations <br />Recruited by 2nd largest Arby's franchisee to take over restaurant operations. Current operational responsibility for 37 <br />units with $32M annual sales in 4 states. Oversight of 6 Regional Managers with 750+ employees. <br />• Achieved 9% year over year sales comps in 2006 while other markets were flat or down. <br />ARBY'S RESTAURANT GROUP, ATLANTA, GA <br />Franchise Business Manager <br />Business consultant for upper Midwest with oversight of 13 franchisees, 145+ units with $120M annual sales. <br />• Achieved #1 operational index out of 28 Franchise Business Managers in 2005. <br />• Successfully built and maintained relationships with franchisee organizations. <br />• Coordinated opening of new restaurants, training franchisee managers and crews. <br />• Performed training seminars and classes to improve franchisee operations and sales performance. <br />DOMINO'S PIZZA, LLC, ST. PAUL, MN <br />Corporate Regional Manager <br />Complete operational and P &L responsibility for 11 stores, 250+ employees in $7.5M business. <br />• #1 average unit sales volume in MN market for FY2002 and FY2003. <br />• #1 in operations audits; received unprecedented five "5 Star" audits in lSt Quarter 2004. <br />• #1 in sales growth for entire LA Zone out of 22 Corporate Regions for 1st Quarter 2004. <br />CKE INC. HARDEE'S FOOD SYSTEMS INC., INDIANAPOLIS, IN /MINNEAPOLIS, MN <br />District Manager <br />Complete operational and P &L responsibility for 7 units, 120+ employees in $6.3M business. <br />• Achieved #3 Sales Rank from being #51 out of 52 districts. <br />BURGER KING NATH COMPANIES, INC., MINNEAPOLIS, MN <br />General Manager <br />Operated area's highest volume unit ($1.3M) in 4th largest BK franchise system in U.S. <br />SUBWAY SANDWICH SHOPS CUERNAVACA, MORELOS, MEXICO <br />Operations Manager /Franchisee <br />Launched start-up of 2 Subway franchised stores in pioneering international franchise effort. Conducted strategic <br />business planning, site selections, construction, market research, lease negotiations, and operations management. <br />• Awarded 'Best Operation" out of 45 Subway franchises in Mexico. <br />• Productivity /Performance Improvement <br />• Local Store Marketing <br />• Human Resources Management <br />• Training, Development & Recruiting <br />2006 - Present <br />2004 - 2006 <br />2001 - 2004 <br />1999-2001 <br />1999 <br />1992-1998 <br />EDUCATION <br />MILITARY <br />TRAINING <br />Concordia University, St. Paul, MN 2007 (pending thesis) <br />Master of Arts, Management <br />University of Minnesota, Minneapolis, MN 1991 <br />Bachelor of Arts, History <br />U.S. Navy: Seaman /Legal Manager /Supervisor /Legal Clerk 1983 -1987 <br />Arby's Restaurant Group Executive Development Program, Domino's Pizza Leadership, <br />Situational Leadership II, NRA Food Safety Certification, Coca -Cola LSM for QSR, <br />Subway Franchisee /Operator Training, English Teacher (ESL) Certification <br />