10-26-2005 Council Agenda - Laserfiche WebLink

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5.03 City PSAP /Dispatch Center Operations The City will cease operation of its PSAP /Dispatch Center on the date when the County begins providing services for the City from the Dispatch Center. Article VI. Dispatch Center Operations and Services 6.01 Mission The Mission of the Dispatch Center is to provide both field responders and citizens the best emergency communication service making maximum use of personnel and technology. 6.02 Day -to -Day Operations a. Day to day operations of the Dispatch Center will be under the direction of the Radio System Manager. b. The City hereby appoints and designates the County as its agent with respect to the operation and management of the Dispatch Center. 6.03 Services a. Emergency communications and dispatch services shall be provided on behalf of the City, the County, and other Members 24/7/365 for police, fire, and emergency medical services. b. The Dispatch Center will utilize a two -stage dispatching system whereby telecommunicators will take incoming requests for service and relay them to dedicated dispatchers who will be assigned for police calls as well as those for fire and emergency medical calls. This will not impact the County's ability to cross train dispatchers for fire and police dispatch. c. Standardized procedures will be formulated with input from user groups. Customization of procedures for participating agencies will be provided to the extent such customization can be accommodated by the Computer Aided Dispatch System. d. A quality assurance program will be adopted based on national standards. 6.04 Dispatch Users Group a. A Dispatch Users Group shall be formed, to be comprised of one chief or command officer from each of the following agencies: 1. St Paul Police; 2. St Paul Fire; 3. Maplewood Police; 4. Maplewood Fire; 5. One suburban fire department other than Maplewood; 6. One suburban police department other than Maplewood; and 7. One undersheriff or command officer from the Ramsey County Sheriff's Office. b. The Dispatch Users Group may adopt rules regarding the selection by the agencies of their Dispatch Users Group member by job classification and the duration of membership in the Dispatch Users Group. If the City of Saint Paul does not sign an agreement to consolidate its PSAP/Dispatch Center with the County's PSAP /Dispatch Center, the Dispatch Users Group will be made up of the appropriate representatives from the jurisdictions that have entered into a consolidation agreement. c. The suburban fire department representative will be selected annually by the Ramsey County Fire Chiefs Association. The suburban police department representative will be selected annually by the Ramsey County Chiefs of Police. The Dispatch Users Group will meet quarterly or at some other interval as determined by the group. d. The Dispatch Users Group shall have a Law Enforcement Subcommittee and Fire and EMS Subcommittees. The Law Enforcement Subcommittee shall be comprised of one police officer, deputy, or supervisor from each law enforcement agency served by the Dispatch Dispatch Agreement with the City of Maplewood 6 of I 1 - 1 0 -