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New Brighton, Roseville, White Bear Lake) <br />The tabulator vendor provides on -site Election Day coverage for the first election <br />for which a new customer uses the system. For purposes of this coverage, the <br />above - listed Municipalities will be considered one customer and services will be <br />provided to them during the same coverage period. This coverage <br />consists of a three -day on -site period, starting the Monday before the election <br />through the Wednesday following the election. A vendor technician will be on- <br />site to assist in the last minute Election Day preparation and testing as required. <br />This person will provide the technical support required at election central for the <br />operation of the results server and provide technical assistance as required for <br />the precinct workers. <br />For those customers having 20 to 100 precincts, the vendor will assign a second <br />trained support person to be on -site for the three -day coverage period. For each <br />100 precincts above the initial 100, the vendor will assign an additional trained <br />support person for the full three days. Vendor's staff will provide ACCUVOTE <br />procedures training for the customer's Election Day team, assist in organizing the <br />team and supervise coverage of all precincts throughout the day. <br />Each support person assigned will carry an extra ACCUVOTE, memory card, <br />ribbon and paper tape as he or she is dispatched to a precinct experiencing <br />tabulator operational difficulties. A coverage plan will be developed that <br />normally provides that each precinct is visited by a support person at least once, <br />if not twice, during the course of the day. This function is performed to answer <br />poll worker questions and to ensure a level of confidence in the operation of the <br />new system. <br />Vendor will ensure that each customer is staffed with trained personnel and extra <br />ACCUVOTES to adequately cover any contingencies. <br />For subsequent elections, the vendor offers Election Day support services <br />upon request by the customer. Since each customer's ongoing support <br />requirements will differ, a plan will be tailored to each customer's <br />individual requirements. The County currently anticipates having two of the <br />vendor's staff on -site on Election Day for subsequent elections. <br />1 ACCUVOTE Operator Training β€” 2 day on-site $1,000 $1,000 <br />In accordance with training outline <br />shown below. <br />(Municipalities Staff β€”to be determined, 2002) <br />ACCUVOTE (TS /OS' Basics β€” Training Outline <br />REVIEW DIAGNOSTICS MODE <br />REVIEW PRE- ELECTION MODE <br />REVIEW ABSENTEE BALLOT MODE <br />PREPARING TEST DECKS <br />BALLOT TESTING <br />PREPARE ACCUVOTE (Ts&Os) FOR ELECTION <br />REVIEW ELECTION MODE <br />POST ELECTION MODE <br />Elections JPA Page 42 14 of 25 <br />