10-11-2000 Council Agenda - Laserfiche WebLink

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Mr. and Mrs. Richard Nelson 2995 Vanderbie Street Little Canada, MN 55117 July 10, 2000 City of Little Canada 515 Little Canada, MN 55I17 Attention: Water Department To Whom It May Concem: y•.rs fire - `%/y z/ 7 7 I am writing in response to the attached invoice dated March 6, 2000. In February of this year our well water pomp failed. In order to make the right decision financially we gathereA all the necessary information and costs of installing city water verses tiring our current well water system. Many calls were placed and a cost comparison of the two options was complied However, when we called the City of Little (:anada and asked for a breakdown of costs involved with each charge at no time were we given a cost of a water availability charge of 300.00 dollars — a substantial number! That was the first time we contacted your office. The second was when we physically came into your office and paid for our permit (see attached permit) as you can see — still no charge indicating WAC. My point is simply this, had we received the right information the first time we may have chosen the later of the two since 300.00 dollars is a substantial amount when comparing costs. Could this be a clerical error or a simple human error? Regardless, I have been seriously misled with information not once but twice. I hope that your concern about this situation will make it possible for you to resolve it without any further action on my part. Page 9