02-09-2000 Council Agenda - Laserfiche WebLink

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FEB-04 -2000 FRI 04:06 PM MARCO FAX 110, 6516362855 P. 03 TFRMS AND C NDITIQNS Oh" TH8 MAIf`ITENANCF AGREEMFNT Marco Business Products, Inc. agrees to provide maintenance service as required at the installation address specified above on the equipment listed. All charges specified are those currently in effect and are subject to change only al the lime of annual ronowal. If the charges are increased the customer may, as of the affective date of such increase, terminate this Agreement by written notice lo Marco. Otherwise the new charges shall become effective upon the date Specified In the renewal notice. This agreement is limited to equipment regularly operated during a single eight hour shift per day and all Marco service calls hereunder are restricted to Marco normal working hours (Monday through Friday, 8 a.rr. to 5 p.m.. WHAT IS COVEBFD Will THIS ARHFEMENT ii ON sire q 1. All service calls will be responded totby factory authorized technicians within cursor less from the time a call is a placed. 2. All parts worn or broken through normal use (subject to maintenance agreement plan chosen and also .parts availability on older equipment). 1 All labor charges. 4. All mileage charges. 5. Loaner machines are provided (iSeveikUie) in the event a machine cannot be repaired on site. 6. Should any of the equipment listed be traded In for a new model from Mdreo during the life of this agreement, Inc unused balance will be prorated toward maintenance of the new machine. WHAT IS NOT QOVOAF WITH THI.� A REEMEM' 1. Toner and developer are not covered unless otherwise specified in the annual supply agreement. 2. Pans or labor tor repairs made necessary by accident, negligence, tneft, vandalism, lightning, loss of power or current fluctuation, fire, water or other casualty, or to repairs made necessary by service performed by personnel other than those of Marco. 3. Service performed at the specific request of the customer, and which commences outside normal working hours or extends more than one hour past the close of the normal workday will be charged at published rates for service time and expense, but without charge for parts covered by this agreement. Normal workday is defined as Mon. through Fri. 8:00 am to 5:00 pm. 4. When in Marco's opinion, a shop reconditioning is necessary because normal repair and parts replacement cannot keep a machine In safislactory condition, Marco may submit a cost estimate of needed repairs which may be in addition to the maintenance agreement. If the customer does not authorize such repairs, Marco may refuse to renew this agreement. 5. Marco is not liable for any damages that may occur to software or customer data. ADDITIONAL TERMS AND QQNpl7 Ql For Service as specified on the equipment listed the undersigned agrees to pay in advents the total amount due as specified to Marco, in accordance with the terms specified. Marco reserves the right to delay service if your regular account is delinquent The undersigned represents that they are the Owner of the equipment or that they have the Owner's authority to enter into this AgreemonL This Agreement is subject to acceptance by Marco, It takes effect on the beginning date and continues In effect for this specified period and will remain In force thereafter, with automatic renewal at the prevailing rates, until cancelled In writing by either party. If canceled, B0"/ of any unused portion will be credited 10 tho customer. Page 24