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8. Late Fees. Fees for the late payment of bills shall not accrue until after the service has been fully provided and if as of the due date of the bill notifying Subscriber of an unpaid balance the bill remains unpaid. Late Fees may not exceed the actual costs to Grantee of late payment of bills and the servicing and collecting of such accounts. 9. Office Policy. Grantee shall maintain a location in City or the Franchise territory encompassing any joint regulatory body of which City is a Member for receiving Subscriber inquiries and bill payments. The location must be staffed by a person capable of receiving inquiries and bill payments. In addition, Grantee shall maintain a local drop box for receiving Subscriber payments after hours. SECTION 6. ACCESS CHANNEL(S) PROVISIONS 1. Public. Educational and Government Access. a. City or its designee is hereby designated to operate, administer, promote, and manage access (public, education, and government programming) (hereinafter "PEG access ") programming on the Cable System. b. Grantee shall dedicate 12 channel(s) for PEG access and community programming use in accordance with the Proposal. All residential Subscribers who receive all or any part of the total services offered on the System shall be eligible to receive such channels at no additional charge. The channel(s) shall be activated upon the effective date of this Franchise and thereafter maintained. City may rename, reprogram, or otherwise change the use of these channels in its sole discretion, provided such use is non - commercial, lawful, and retains the general purpose of the provision of community programming. Nothing herein shall diminish the City's rights to secure additional channels pursuant to Minn. Stat. § 238.084, which is expressly incorporated herein by reference. City shall provide ninety (90) days prior written notice to Grantee of City's intent to activate access channels. c. Each public and government access channel(s) required by this Section shall retain the channel designation/number it had as of the commencement of this Franchise term. Grantee not move or otherwise change the channel number or location of any public or government access or community program channel without the written approval of the City or its designee. Grantee shall provide adequate space and/or equipment to accommodate the playback of PEG access and community programming. Any other access channel may be moved, but in no event more than annually, by Grantee. This paragraph shall not apply to Regional Channel 6, which may not be Page 33