09-26-2012 Council Agenda - Laserfiche WebLink

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'80 Support for these devices can be obtained either at an Apple store for iPads, or the point of purchase (in ■ 81 most cases) for Android devices. The Apple iPad will generally have better support through the Genius Bar 182 located within the Apple stores. Best Buy Geek Squad (and a few other local resellers of Androids) have 183 varying levels of support for Android devices. But in any case, the user would be responsible for obtaining 184 repair services for the tablet computer. 185 186 6. Other considerations 187 Before deploying any electronic devices to elected officials a few other considerations should be made and 188 should include the following: 189 a) Electronic device use policy: Many cities that have impletnented this technology have 190 adopted a corresponding policy that governs the use of these devices during public meetings 191 and also address public data concerns. Attached are examples of policies adopted by other 192 agencies. 193 b) Training: A training plan should be developed. To insure consistency it may be necessary 194 for the city to standardize on a single platform or device (iPad, Android, or Windows) and in 195 the case of Android and Windows, use the same manufacturer and model. 196 (1) Replacement policy: Who is responsible for lost or broken devices? 197 d) Offline procedure: A process or procedure should be developed in the event of a network or 198 Internet outage that may affect the user's ability to retrieve their personal documents stored 199 only in a cloud storage environment. 200 201 202 In summary, the deployment of an electronic or paperless packet system is inevitable for public agencies 103 that seek to streamline the distribution of meeting packets and other information. But determining which 204 device to use, or how to use these devices should be an individual decision based on input from each 205 agencies respective council or board. From an IT perspective, there is little that needs to be done to support 206 this process other than making available the necessary network connections (wired or wireless) needed to 207 access Internet based information. It would be the responsibility of the city clerk or administration office to 208 deliver an electronic packet in a format that is readily available and easy to navigate. And it would be the 209 responsibility of each individual user to understand how to use their assigned device and be able to support 210 and manage the applications and device as needed to insure the availability of the device and their electronic 211 notes during a public meeting. 212 213 Prepared by: Terre Heiser, IT Manager Attachments: Policy Samples 214 215 9 Page 5 or 5