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E?a <br />N galls <br />NORWEST BANKS <br />S7 el r MEI <br />VIta <br />Dear Customer: <br />Norwest Bank Minneapolis, N.A. <br />Eighth Street and Marquette Avenue <br />Minneapolis, Minnesota 55479 <br />612/372 -8123 <br />Due to a number of concerns regarding the letter that was sent to you <br />November 19, 1984, pertaining to cremation of coupons and bonds, I <br />would like to explain your options and give you the opportunity to <br />respond to the service you want. <br />Cremation <br />Return <br />OPTIONS AVAILABLE <br />We will retain for two years the physical <br />coupons and bonds and continue to provide you <br />with a detailed statement of paid items. We <br />will provide secured storage, ensure <br />cremation and issue destruction certificates <br />for each maturity cycle. We will retain <br />destruction certificates six years after the <br />life of the issue and indemnify you against <br />any loss sustained by reason of duplicate <br />payment, wrongful and improper payment to <br />unauthorized persons. This will free you <br />from maintaining storage space and arranging <br />for your own destruction. (THE FEE FOR THIS <br />SERVICE FOR ALL EXISTING ISSUES IS FREE.) <br />You will continue as in the past to receive a <br />processing fee for your coupons and bonds. <br />We will return to you the physical coupons <br />and bonds with a detailed statement of paid <br />items. The fee for this service is $30.00 <br />per return statement per issue, in addition <br />to your processing fee for coupons and bonds. <br />2C <br />