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CONTEXT SYSTEMS ASSOCIATES <br />520 Koehler Road • St. Paul, MN 55110 • 612-429-7331 <br />November 17, 1988 <br />Mr. Joe Chlebeck <br />City of Little Canada <br />515 E. Little Canada Road <br />Little Canada, MN 55117 <br />Dear Mr. Chlebeck: <br />Recent problems encountered after a power failure at Little Canada point <br />to a need for an upgrade in your Novell software. The Novell software <br />controls communication between the main computer and its terminals. <br />There are several valid reasons to upgrade to the latest version of <br />Novell: <br />1. Problems in the version installed at Little Canada have been <br />corrected; specifically the the improvement in file integrity <br />after an abnormal termination such as a power failure. <br />2. Ameridata has very few clients still using the old version of <br />Novell. This makes it more difficult for them to support us when <br />there are problems. By staying current we will receive better <br />support. <br />3. Ameridata currently has plans to discontinue support of the <br />Novell version you are using. This would require that we find <br />another support source or upgrade at that time. <br />4. The new Novell version will allow for expanding the number of <br />terminals on the system to ten. There are also enhancements that <br />improve response time and overall network operating speed. <br />The cost of the upgrade is as follows: <br />Novell Software <br />Installation <br />Memory Upgrade <br />Ameridata will be able to install the <br />It is my recommendation that the City <br />upgrade immediately to avoid exposure <br />C. Jean Podominick <br />$ 1,075.00 <br />200.00 <br />300.00 <br />$ 1,575.00 <br />software approximately December 1. <br />of Little Canada proceed with this <br />to potential computer problems. <br />Page 87 <br />