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06-12-1990 Additions
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06-12-1990 Additions
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7/10/2013 11:51:52 AM
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Rating Responsibility Performance Standard <br />E VI. Relationship with Public / <br />Public Relations <br />M <br />B <br />Plans, organizes and maintains training of <br />employees in contact with the public, <br />either by phone or in person. <br />Ensures that an attitude and feeling of <br />helpfulness, courtesy and sensitivity to <br />public perception exists in employees <br />coming in contact with the public. <br />Establishes and maintains an image of the <br />City to the community that represents <br />service, vitality and professionalism. <br />Establishes and maintains a liaison with <br />private non - governmental agencies, <br />organizations and groups involved in areas <br />of concern that relate to services or <br />activities of the City. <br />Communication services will <br />be considered effective when <br />a majority of the conditions <br />have been successfully <br />fulfilled: <br />a. Contacts with the media <br />are timely and credible. <br />b. Publications are varied and <br />consistently well- received by <br />the citizens. <br />c. Feedback from the public <br />and the community leadership is <br />positive. <br />d. City has good image with <br />comparable organizations. <br />Comments: (Observations of Evaluators: <br />use this space also to indicate the impact upon the teamwork factor) <br />Suggestions for Improvement: (Specific area (s) that need strengthening) <br />Commendations: (Area (s) of performance calling for praise /commendation) <br />Comments of the CEO: (Responses to any of the evaluations /comments /suggestions/ <br />commendations) <br />Page 32 <br />
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