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North Suburban Communications Commission • Viewership Survey - September 2011 <br />How often do you use Comcast's on-screen <br />program guide to decide what to watch? Number Percent <br />Never 107 26.8 % <br />Occasionally 124 31.0 % <br />Frequently 86 21.5 % <br />Always 76 19.0 % <br />Don't Know 7 1.8 % <br />Total 400 100.0 % <br />Missing Cases = 0 <br />Response Percent = 100.0 % <br />How satisfied are you with the Comcast cable <br />TV service? Are you very satisfied, somewhat <br />satisfied, neutral, somewhat dissatisfied, or <br />very dissatisfied? Number Percent <br />Very satisfied 117 29.3 <br />Somewhat satisfied 175 43.8 % <br />Neutral 55 13.8 % <br />Somewhat dissatisfied 38 9.5 <br />Very dissatisfied 15 3.8 % <br />Total 400 100.0 % <br />Missing Cases = 0 <br />Response Percent = 100.0 % <br />Group W Communications, LLC <br />32 <br />