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North Suburban Communications Commission - Viewership Survey September 2011 <br />Are there any other Comcast cable TV service <br />matters that you are concerned about? Number Percent <br />No 243 60.8 % <br />Overall cost 104 26.0 % <br />The quality of programming 17 4.3 % <br />On the phone I would like to talk to a person 7 1.8 <br />Having a problem with TIVO 5 1.3 % <br />Occasionally some channels don't come in 3 0.8 % <br />On demand is difficult to deal with 2 0.5 <br />The TV's which don't have the box don't show the guide 2 0.5 % <br />Caine out to the house and could not fix internet 2 0.5 % <br />Comcast is my only option and we need more 2 0.5 % <br />Channel 16 not connecting, it is all messed up 1 0.3 % <br />Dislike some of the programming 1 0.3 % <br />Dropped signal 1 0.3 % <br />Hard to deal with service people over the phone 1 0.3 % <br />Its not a well run business here 1 0.3 % <br />Lately various error codes to get the on -demand 1 0.3 % <br />New customer discounts 1 0.3 % <br />Not very helpful and not able to meet my needs 1 0.3 % <br />Technology is very weak 1 0.3 % <br />The picture id cut short 1 0.3 % <br />They have too much control of cable service 1 0.3 % <br />Better package deaf 1 0.3 % <br />When I call in I have problems connecting to someone 1 0.3 % <br />Total 400 100.0 % <br />Missing Cases = 0 <br />Response Percent = 100.0 % <br />Group W Communications, LLC <br />34 <br />