07-08-2015 Council Packet - Laserfiche WebLink

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an error in Twitter, the posting might include something designating the oorreotions, suoh as "Fixed link" or "Fact correction" before the corrected information, The web oontahts a permanent record of mistakes, so attempting to disguise a mistake likely will make things worse, To help prevent errors, elected officials should not post official information about the city. Potential errors could create city Issues ranging from minor to significant, and some ►'nay oreate unforeseen liability issues, An example discussed earlier in this document applies here. Posting the wrong opening date for enrollment in a parks and recreation program likely will create confusion, inoonvenienoe and even frustration among residents who try to enroll their kids In a program too early and essentially end up wasting their time, or who find a program full because they tried to enroll their kids too late for a program, it's unlikely this type of mistake would create city liability, But posting incorrect information about a new city ordinance related to land use zoning stands a greater chance of oreating liability if someone acts based upon that lneorreot information, and later is penalized for the action they took based upon the Incorrect inforrnatlon offiolally posted by the city. Hari °looted official makes an error related to official city business, she should contact the top appointed official to divulge the error and consult on the best manner in whioh to comxnunieate the correct information, Depending upon the type of error, the city may choose to correct the information in a range of official city communication vehioles such as the olty newsletter, website, during a council meeting and, potentially even with the local media to ensure the corrected information is broadcast as widely as possible, I3leoted officials also should recognize that using personal toohnology to communicate on offielal city business could boom() inconvenient ifa request for data is made on a particular toplo, and that elected official has commented through his own equipment, including oomputers and phones, The official could be in a situation where his hard drive is subpoenaed during an investigation of a claim or lawsuit against the city. Such a situation would be inconvenient at best. Elected officials should consider maintaining a separate file on their personal technology for maintaining city -related communications so they oan easily produce any requested public information on their personal technology, « Add value. There ►nay be times when elected offiolals use social media to promote a position on a city issue such as a controversial ordinance being considered, land use discussion, gather feedback from constituents or to campaign, When this occurs, elected officials should be encouraged to add value to the conversation by staying focused on the issue. They should not post comments that amount to name-calling or ridiculing of colleagues, staff or residents. While it's common and even natural to seek to respond to attacks on their viewpoints or personality, elected officials should be encouraged to avoid conversations that clearly add no value to discussion of city issues, Pogo ti (14' 12