Laserfiche WebLink
Cities Feedback with Simple Recycling <br />Currently, Simple Recycling is providing curbside textile recycling service to numerous cities within the <br />metropolitan area, including Brooklyn Park, Brooklyn Center, New Hope, Crystal, Arden Hills and St. <br />Louis Park. All these cities started service approximately six months ago with the exception of Arden <br />Hills. Their program began in October. <br />Overall, the cities have received positive feedback from residents. The city recycling managers are also <br />satisfied with the service and that Simple Recycling has been great to work with on issues that come up <br />and are very responsive. It is reported that the cities collected more material than was anticipated and <br />Simple Recycling provides high quality data monthly to cities. <br />Specific feedback from other cities: <br />St. Louis Park <br />• Simple Recycling collection bags are collected at the front curb only. In St. Louis Park, recycling <br />is picked up from the ally. It caused some confusion. In Lino Lakes, the recycling is collected <br />from the curb, so it won’t be a problem. <br />• Residents in certain areas did not receive a mailer. Simple Recycling then hand delivered to <br />households that were missed in the initial bag delivery. <br />• Simple Recycling worked directly with the driver or replaced the driver in some situations when <br />there was a spike in missed pick-ups. <br />• Collection tonnages for 3 months <br />Feb (partial month) – 3.00 tons <br />March – 4.61 tons <br />April – 4.15 tons <br />Brooklyn Park, Brooklyn Center, Crystal, and New Hope <br />• Residents liked how Simple Recycling takes all clothing that some organizations might turn <br />away due to being out of date or style, or not light weight enough to ship overseas. <br />• Some residents were concerned this program was taking away from material going to charity. It <br />was explained to the residents that this was an opportunity to capture the 85% of clothing that <br />gets disposed of into the trash. Residents are still encouraged to donate. The material accepted <br />will be recycled and manufactured into industrial wipes or insulations. <br />Arden Hills <br />• Good experience with Simple Recycling (contract began in early October) <br />• Minor Issues <br />o Initial mailer that went to residents had incorrect start date <br />o First week, there were two phone calls regarding missed pick-ups. <br />o Since the first week, no issues have come up.