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of this particular application raise an issue of interpretation you've not thought of <br />before. Consult internal and outside experts as necessary, legal or otherwise. Obtain <br />information from them m written form Add it to the file. Reference it as necessary <br />in your staff report. <br />3. Step Three: Compile the materials to go to the Council. <br />The easiest and most fool proof method of ensuring that anything of relevance is <br />included in the record in any later review is to have those records submitted to the <br />decision maker as part of the proceedings. However, those may be voluminous. Or <br />they may be of limited or uncertain value. <br />In the case of voluminous records, or records of uncertain value, the staff report <br />should at a minimum reference the documents and summarize them As an example, <br />the staff report could summarize complaints that have been made regarding a use <br />letters, e-mails, other communications; the period of time involved; actionsand <br />responses, etc. Another example: compliance issues with ordinances or CUP <br />conditions could be referenced and summarized. <br />While the above is not fool proof for getting all the documents in the record, it <br />certainly insures that all the information represented by those documents is in the <br />record. <br />4. Document the site visit. Best practice would be to make site visits a matter of <br />practice relative to each application. Site visits promote familiarity with site <br />conditions Council members are encouraged to be familiar with the site. Be <br />present, invite questions and use it to your advantage. Document what went on <br />there. <br />5. Keep a record of what was submitted to the Council <br />While this should go without saying, it must be done. Maintain those records as a <br />record of the proceeding. Too often staff and Council members may be uncertain as <br />to what they saw or what was provided. Adopt a standard operating procedure for <br />documenting what is sent. Then follow the procedure. <br />B. Preparing the record of the proceeding <br />1. Conduct the meeting in a fair and impartial manner. <br />2. Record the proceeding. A verbatim or close to verbatim transcript of the <br />proceedings in front of the body holding the hearing and the body making the <br />