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02-11-2019 Council Packet
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02-11-2019 Council Packet
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11/30/2021 9:40:17 AM
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City Council
Council Document Type
Council Packet
Meeting Date
02/11/2019
Council Meeting Type
Regular
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Lino Lakes Responsibilities <br />The following are Lino Lakes's responsibilities for the Services. <br />1. Lino Lakes will make available, and provide access to (e.g., within two to three business days), <br />necessary personnel to ensure project success, including: <br />a. A designated project manager to help schedule meetings, facilitate project governance, <br />coordinate document requests, and other tasks. <br />b. IT personnel such as system administrators, database administrators, or help desk. <br />c. Subject matter specialists to provide information on Lino Lakes's business processes. <br />d. Personnel to execute the test scripts and document results for User Acceptance Testing ("UAT"). <br />Personnel will be made available per the project schedule and plan. <br />2. Lino Lakes will work with OPG-3 to provide any necessary technical resources and support. This <br />includes: <br />a. Providing requested documentation and acceptance of key deliverables within two to three <br />business days. If Lino Lakes does not respond in writing to OPG-3's request for acceptance within <br />three business days of OPG-3's request, or Lino Lakes's refusal of such approval within the three- <br />day period is not reasonable, Lino Lakes will be deemed to have accepted. <br />b. Providing any access to the Lino Lakes environment that the OPG-3 team will need to develop the <br />solution. <br />3. Lino Lakes will be responsible for providing all hardware and licensing all software components <br />necessary for completing Services. This includes: <br />a. Windows Server 2012R2 (or higher) and SQL Server Standard/Enterprise 2012 (or higher) licenses. <br />b. SSL certificates for all servers that require them. <br />c. Licenses for all software and systems on the Lino Lakes network with which the Laserfiche system <br />will integrate. <br />oPc-3 <br />Enterprise Transformation <br />CONFIDENTIAL I SOW — Lino Lakes — Online Permitting Solution for <br />PermitWorks I Page 7 <br />
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