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City of Lino Lakes, Minnesota Page | 8 D. Key personnel Project team We know Lino Lakes expects to work with professionals who are experienced municipal advisors, who understand the City’s needs, who are proactive and creative in identifying issues, and who are flexible in providing solutions. Baker Tilly has the capacity and knowledge to provide the rate studies request by the City. The timing of this project coincides with the completion of other projects by the team assigned to your project so that they will be ready to move into this project upon award. Your engagement team consists of dedicated professionals who are utility and public sector specialists as well as experienced business advisors, who understand your needs, are proactive in identifying issues, and creative and flexible in providing solutions. Each member of this team is deeply committed to providing you with Exceptional Client Service. The following tables describe the roles and qualifications of your engagement team members. Client Liaison Terri Heaton, CIPMA, Principal Qualifications: Terri Heaton serves clients in the upper Midwest, assisting them in attaining their financial goals through effective public finance, economic and housing development, operational and structural alignment, investment strategies and developing strong human resource teams. She has more than 30 years of experience in local government finance and economic development. Terri has assisted issuers in developing unique and complex financings using tax increment, abatement, conduit debt, tax credits and other funding structures to build a capital stack for public and private development. Terri has assisted in the issuance of more than 500 bond issues to finance government facilities, roads and streets, utilities, economic development projects, housing, hospitals, theaters, community centers, civic centers, airports, transportation systems and park and recreation amenities. Terri is a Past President of the National Association of Municipal Advisors (NAMA) and a Minnesota Institute of Public Finance Board member. She is a Certified Independent Professional Municipal Advisor and is also MSRB Municipal Advisor Series 50 Qualified. Lead Client Service Contact Nicholas Dragisich, P.E., Firm Director Qualifications: Nick is team leader for Baker Tilly’s financial management practice. He has more than 30 years of management experience, including service as a city administrator, assistant city manager and city engineer. As the Assistant City Manager – Operations for Spokane, Washington, his departments included Capital Programs Planning/G.I.S., Engineering Services, Real Estate, Building Codes, Environmental Programs, General Services, Planning, Solid Waste Collection and Recycling, Transportation, Wastewater and Stormwater Management, and