11-27-2023 Council Meeting Packet

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P a g e | 1 Approved April 11, 2022Amended November, 27, 2023 City of Lino Lakes The Rookery Activity Center Code of Conduct and Policies The Rookery Activity Center Policies The following policies have been adopted by the City of Lino Lakes in order to ensure a safe positive and healthy environment. Additional policies may be added as circumstances warrant. Code of Conduct The Rookery Activity Center is a family-based facility and all patrons are expected to conduct themselves accordingly. Patrons are responsible for the conduct of their children and/or guests. The Rookery Activity Center staff is responsible for enforcing all established policies. If a patron or staff engages in the following behaviors or actions including, but not limited to the following: profanity, rowdy or disruptive behavior, verbal or physical harm, mischief, verbal or physical harassment and/or intimidation, menacing behavior towards patrons or staff, demonstration of sexual activity or sexual contact with patrons or staff, theft, destruction of property or trespassing, and tobacco/alcohol/drug/or other substance use or possession – disciplinary actions may result. Disciplinary action could result in being temporarily or permanently expelled from the facility and/or the loss of membership or guest privileges. Enforcement Patrons are encouraged to contact a staff member if they witness any person(s) violating the policies or code of conduct of the facility. Staff will address the issue and document the incident. Individual(s) may be asked to leave the facility, or the police may be contacted depending on the incident, and surrounding circumstances. Management will investigate all reported incidents of a violation. All documents will be filed and used in further cases of violation. A violation of the Code of Conduct or other rules and policies of the Activity Center may result in an enforcement action ranging from a verbal warning, temporary or permanent expulsion from the facility, and/or the revocation of membership or guest privileges. Enforcement action may be dependent on severity of the violation. 1.First Violation - a verbal warning will be given, and the patron may be asked to leave the Rookery based on the severity of the violation. A written report will be filed. 2.Second Violation - The patron’s membership or guest privileges will be suspended, and the patron will be asked to leave the Rookery and not return until a staff member contacts them. A written incident report will be filed. A staff member will schedule a meeting with the patron to discuss the incident. The length of the suspension will be at the discretion of the Activity Center Manager based upon the severity of the violation and surrounding circumstances. 59