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Lino Lakes, Minnesota – Fire Department Analysis Page 32 <br /> <br />Figure 12: Projected Revenue Requirements of New Department <br /> <br /> <br />Volunteer Recruitment and Retention <br />Without doubt one of the most significant challenges the City will face is in the recruitment and retention <br />of volunteer fire fighters. Just within the past few weeks several newspaper stories have appeared in the <br />Twin Cities papers outlining the challenges city governments and fire departments are having in <br />recruiting paid on call personnel. Fire Chiefs across the state recognize the challenges of hiring and <br />retaining new recruits, as the Inver Grove Heights Fire Chief stated, “It’s a huge commitment to be a paid <br />on call firefighter.” Since 1985, the number of volunteer firefighters in the United States has declined by <br />25%, while the number of emergency calls increase each year. To address this national trend, <br />jurisdictions must have a well-planned and high-functioning recruitment and retention program. <br /> <br />Recruitment – Recruiting citizens to become volunteer fire/rescue responders can be a daunting task if <br />not approached in a systematic manner. This systematic approach begins with identifying the most likely <br />demographic groups where potential volunteers may be included. This will be an important discussion <br />for the City and we encourage you to begin that conversation immediately. Across the country there are <br />three emerging groups of volunteer firefighters: mothers that stay at home; college students; and empty <br />nesters. These three groups of potential candidates are generally found in most suburban communities <br />and Lino Lakes should explore the possibility of recruiting from these three sources. Motivating citizens <br />to join a Fire Department is one of the largest challenges facing volunteer fire service throughout the <br />country. It is important to find out how many of the current CFD volunteers will move to the new Lino <br />Lakes Fire Department and then all city leaders should begin a strong and centralized recruitment effort. <br />The future viability of a volunteer force is at stake, and should be the focus of future recruitment efforts. <br />This will mean looking for future members in citizen groups either under-represented or not represented <br />in the current department roster. <br /> <br />As an example of one method worth considering, a very successful volunteer recruitment program in <br />Virginia is recruiting over 300 new members annually. Their program begins using a page on the <br />jurisdiction’s website, a Facebook account, and a toll-free phone number. (Social media is certainly one <br />38