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<br /> <br /> <br />A SUBSIDIARY OF BAKER TILLY US, LLP <br /> <br />4807 INNOVATE LN PO BOX 7398 MADISON, WI 53707-7398 <br />www.civicsystems.com TOLL-FREE 888 241 1517 FAX 608 249 1050 <br /> <br /> <br /> <br />TRANSMITTAL LETTER <br /> <br />March 11, 2024 <br /> <br /> <br />City of Lino Lakes <br />125 Pinecone Road North <br />Lino Lakes, MN 56377 <br /> <br />Dear Hannah: <br /> <br />It has been great speaking with you about the possible future software needs of the City of Lino Lakes. We are <br />pleased to have this opportunity to submit our software solutions to you. Our proposal is based on your request for <br />information and our prior experience in providing these services to clients with similar needs. <br /> <br />Civic Systems, LLC (Civic) has the experience and resources necessary to meet your needs and assist you with this <br />very important project. We would like to highlight several factors that distinguish Civic from other firms. <br /> <br />Full Service Firm <br /> <br />Civic provides a full range of software services specifically developed for cities and municipal utilities to over fifty <br />new clients every year. These services include total turnkey software solutions. We are committed to enabling our <br />clients to print utility bills, accounts payable checks, payroll checks, and monthly reports immediately after leaving <br />our training facility. This process eliminates or minimizes the need to run parallel systems. <br /> <br />Experience <br /> <br />We understand the demands on your time and the pressures you face. This understanding comes from our <br />continuing relationship with over 250 municipalities and 300 utilities throughout the Midwest. Our team includes <br />CPAs, trainers with over twenty years of training experience, and quality help desk analysts ready and waiting to <br />answer your every question. Civic is a subsidiary of Baker Tilly US, LLP (Baker Tilly). Baker Tilly is one of the <br />top 15th largest accounting and consulting firms in the United States and prides itself on its public sector practice <br />that includes over 150 full time, fully dedicated public sector practitioners. This unique and strong Civic/Baker <br />Tilly relationship allows us to provide unmatched public sector expertise. <br /> <br />Depth of Resources <br /> <br />Our project team members all have extensive software experience. All team members are available at any time for <br />consultation. Our quality products and service will provide you with information you need to make timely and <br />accurate management decisions, while meeting the needs of your customers. <br /> <br /> <br />25