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Lino Lakes City Council <br />Work Session <br />Minutes <br />DATE: July 22, 2024 <br />TIME STARTED: 6:00 P.M. <br />TIME ENDED: 6:17 P.M. <br />LOCATION: City Hall Community Room <br />MEMBERS PRESENT: Mayor Rafferty, Councilmembers Cavegn, Lyden, Stoesz and Ruhland <br />MEMBERS ABSENT: None <br />Staff Members Present: City Administrator Sarah Cotton, City Clerk Roberta Colotti, Community <br />Development Director Michael Grochala, Human Resources/Communications Manager Meg <br />Sawyer, City Engineer Diane Hankee, Finance Director Hannah Lynch, and Public Safety Director <br />John Swenson <br />1. Call to Order and Roll Call <br />Mayor Rafferty called the meeting to order at 6:00 p.m. <br />2. Setting the Agenda: Addition or Deletion of Agenda Items <br />The agenda was adopted as presented. <br />3. BS&A Software Conversion Update <br />The Finance Director reported that BS&A Software has been contracted to provide <br />software to serve the Finance, Community Development, and Human Resources <br />Departments. The original schedule for implementation was Fall 2025, however, they <br />have moved our project up on their schedule to December 2024. <br />The Finance Director reported that staff has started working with BS&A staff to <br />communicate current processes and procedures so it can be determined how to best <br />implement them in the new software. One process that will need to change is the <br />practice of credit card processing fees. Currently, with two different software's for the <br />building department and utility billing, credit card fees are passed on to the customer <br />for building but paid for by the City for utility billing. With the new software, all fees <br />need to be treated the same. Staff is proposing all fees be passed on to the customer <br />which would be a change for utility billing that would be communicated in advance. <br />Utility billing customers would still have the ability to avoid credit card fees by signing <br />up for auto -pay or by mailing in a check. <br />Councilmember Stoesz asked how many other cities absorb the cost of processing credit <br />cards. <br />The Finance Director stated that approximately 5% of cities were reported to cover the <br />cost. <br />