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• <br />• <br />• <br />Communication Process <br />Council/Citizen Communication <br />Image: <br />The city council strives to be known as an innovative and responsive council that <br />operates in an efficient, effective and friendly manner. <br />Target Audience: <br />1. City Residents <br />Goals: <br />1. Communicate city business effectively to residents <br />2. Communicate city council decisions in a manner that provides residents with an <br />understanding of why the action was taken and what results are anticipated. <br />3. Represent the policies and positions of the city council as one voice. <br />Current Resources for Communication <br />1. City Newsletter <br />2. City Website <br />3. Quad Community Press <br />4. Metro Newspapers and Magazines <br />5. Cable Channel 16 <br />6. City Visioning Process <br />7. Open houses — project specific <br />8. City Council <br />9. City Staff <br />10. Quad Area Chamber of Commerce <br />11. Police Citizens Outreach Programs <br />12. Parks and Recreation Programs <br />13. Earth Day <br />14. Recycle Day <br />15. Blue Heron Days <br />16. New Resident Packets <br />17. Utility Billing <br />18. City Vehicles <br />19. Word of Mouth <br />Recently Accomplished Communications Efforts <br />1. New Design for City Newsletter <br />2. New Design for City Website <br />3. Expanded Schedule for Rebroadcast: City Council, Planning and Zoning and Park <br />Board meetings <br />4. Open House — Village of Hardwood Creek <br />5. Staff speaking at conferences sponsored by: <br />a. Sensible Land Use Coalition <br />