05/01/2006 Council Packet - Laserfiche WebLink

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• 6. Develop Communication Plans specific to Visioning Process and Comprehensive Planning Process • • Qf cial Spokesperson A media communications regarding a city's position on issues will be directed through Mary Alice Divine who will, in turn, contact the appropriate staff member for a response. When an official statement regarding a position of the city is required, the City Administrator will be primary source of the information or will review all information before it is released. Conclusion: The 2006 City Survey demonstrated that the city is actually doing a good job of communicating with its residents. Sixty four percent of the residents felt the level of information from the city was good to excellent. The norm for that question in metro suburbs is approximately 50 %. Only 4% of respondents felt the city did a poor job of communicating with citizens. Fifty percent of the survey respondents felt they had knowledge of the workings of the city council, which is significantly higher than the metro norm. Eighty three percent of the respondents read the city newsletter, which ranks among the highest in the metro area. The majority of residents opposed reducing the number of issues. Since the Quad Press and the city newsletter are the primary sources for information, city newsletter articles can provide information that gives residents an understanding of the purpose of city business. Staff should continue to maintain strong relationships and have regular contact with the Quad Press, its publisher, managing editor and news reporter. Staff should continue regular submittal of story ideas and prompt response to requests for information from the Quad Press and other local media. Since a high percentage of residents have access to internet, the website should continue to expand and the city should ensure the website address is on all city communications.