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Levels of Events <br />Events will be classified by level to assist department personnel in determining their <br />response and possible assignments. <br />Level 1: An incident or extended period of operations falling into this category can be <br />expected that the department will implement extended shifts or call in of needed <br />personnel for an immediate emergency. This would include water main breaks or lift <br />station failures. It could also include street clearing and debris removal from a localized <br />occurrence. <br />Level 2: An incident with extended periods of operations falls into this category. It can <br />be expected that the department will implement extended shifts, reassignments of <br />personnel, and extended operational periods of up to several days or more. The <br />limited resources of the department may require the department to prioritize and <br />respond to items on the priority list. Items in this category may be from large area <br />freezing rain and power loss, large area clean up from winds and storms or catastrophic <br />failure of critical infrastructure such as a sewer main collapse or building explosion. <br />Level 3: An incident or operational period of this magnitude is expected to tax the <br />resources of the department to its fullest. The Department can expect to be in this type <br />of operational level for several weeks or longer. During this time all resources may <br />need to be devoted to critical operations only. Pandemic events, acts of war and <br />tornado damage may fall to this category. <br />Special Circumstances: The Department will implement special responses or <br />measures at any level as deemed necessary by supervisory staff. The goal is use the <br />least extraordinary response to maintain the minimum requirements until work on an <br />emergency is complete. Examples of some extreme measures that may have to be <br />considered in worst case scenarios could include: <br />• Set up of cots and emergency food supplies for staff for continuous staffing. <br />• Bring in bulk storage for fuel for wells and lift station generators for extended <br />operations. <br />• If travel is banned, open up emergency lanes only in snow for emergency <br />vehicles. <br />• If extended generator operations are required, consider limited hours of utility <br />operation. Keep towers full but shut off except for limited hours each day and <br />turn on if needed for fire emergencies. Pump lift stations after daily water use <br />time. Maintain security of generators and fuel. <br />• Allowing family members to stay with operations staff at city facilities to avoid <br />added travel and cross contamination issues. <br />• Consider isolation of staff from all other contact to keep utilities in operation <br />without risk of contact with pandemic infections. <br />In a Pandemic situation, maintaining water and sewer <br />IDfunctionality is number one! <br />Page 10 <br />