11/25/1996 Council Minutes - Laserfiche WebLink

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COUNCIL MINUTES NOVEMBER 25, 1996 PRESENTATION OF A CITY SURVEY, DECISION RESOURCES, BILL MORRIS Mr. Morris presented a lengthy review of the Lino Lakes survey conducted in December, 1995, stating that overall the results were very positive. In summary, he indicated that 402 randomly - selected residents within the community were contacted and asked a variety of questions regarding the quality of life in Lino Lakes. The following community trends were clearly evidenced in this survey research: 1. City quality of life ratings were very solid in comparison with other Metropolitan Area suburban communities. Rural ambience and open space, location, and peacefulness were key positive attributes, while high taxes and high growth rates were a major negative. As residents look to the future, there was concern expressed about both growth and development, as well as property taxes. 2. City services were generally well-regarded. In one area, however, park and recreational facilities, residents were more critical, particularly about the limited nature of offerings. At present, a moderate property tax increase would be supported by a majority of residents for two purposes: Completion of the neighborhood park system and/or expansion of the trail system. 3. Residents were very concerned about property taxes in this study, a common finding in other studies across the Metropolitan Area. But even so, they proved supportive of certain increases for specific purposes: A new teen recreation program director and an appropriate -sized community center. 4. Mayor and City Council ratings, as well as City Staff ratings, were among the highest in the metropolitan Area suburbs. Customer service ratings were very high among those who had contacted or visited City Hall and/or had knowledge about government activities. 5. Public safety issues were not as salient in Lino lakes as in other communities. Residential crime was the overwhelming key public safety concern. In fact, a majority felt property crimes had increased in the community during the past five years. In light of current attitudes, an aggressive organizational effort of Neighborhood Watch programs would be met with substantial residential interest. 6. Development preferences were clear within the residential sample. A quality restaurant and/or family -style restaurant led the list of priorities. A grocery store, walking trails, and retail stores rounded out the general consensus. Neighborhood commercial centers also enjoyed wide support. 7. The City, while doing a good job presently, needed to revisit its communications efforts. In particular, cable television programming should be updated and made more user- friendly. Additionally, the City may wish to proceed on the design of a web site for computer -literate residents. However, in light of the general popularity and effectiveness 4