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S <br />sou me 91uy ry"sir l <br />Effectively Reporting an Incident <br />(How to Document) <br />One of the most important things you can do as a seller of alcohol is to document any <br />incidents that you may encounter. Proper documentation is an essential tool to use <br />when you are involved in an incident that may require you to recall vital information at <br />a later date. The following two scenarios are provided as examples of common inci- <br />dents (both on- and off -sale) and how these incidents should be documented. <br />Scenario 1 (On -Sale): A group of four individuals have been drinking at a tavern in a greater Minnesota town <br />with no cab services. One of the patrons is beginning to show obvious signs of intoxication. The bartender has <br />made the decision to discontinue service of alcohol. The patron's friends do not want to leave. The bartender <br />brings the intoxicated patron a soft drink. See below how to document this situation. <br />Scenario 2 (Off -Sale): A group of three young men come into a liquor store they each bring a different bever- <br />age up to the counter. The clerk asks for I.D. and only one of the 3 produce a valid I.D. The person with the <br />valid I.D. says, "I will pay for the others beverages." The clerk says that I cannot sell to any of you and asks <br />them to leave. See below to see how to properly document this situation. <br />On -Sale Scenario Incident Report <br />INCIDENT REPORTING RECORD <br />Dat. of Incident 2 , J© , <br />Herne lin known) <br />Physical Das iptim: / /D • H <br />s..: Yin Ht. ( <br />Ewrgla.w. MA' <br />Who was person with? <br />wesoincident: <br />Wee the ponce netifed7 rrd- <br />Male of Incident �IlLe `AMVFM <br />Wt. lcO ggOHae Colo/ T./ V <br />5 ers/retool Plea" <br />f IJalL fi";.I�Ci7.if r...it <br />If refusal of se.•Au: <br />Reason: Underage Into is <br />l . , ��7 <br />and. AMP!), <br />, // <br />also <br />Whet prpd.ict'wae to b. pr+rdraaa J7 tat. <br />Pont. <br />Haw did person react when refused? <br />A. Ir underage: Was ID <br />VI ye.: Whet type of I07 <br />Why inwlid7 sofa.. <br />Type of car, Cr bows. <br />B, If :rtosicated cid hod previously been served (for ooresele only) <br />TNT. they evened your establishment (t:OO -M7PM <br />How merry &i lks and wftat type of drinks? rl•!� .4, 1. e' <br />7 ! r <br />,eery food eaten; Entonalre n.rt activity tdescnlo) <br />Were they drivirp <br />Woo kernetrre enspnrt olfered _ J h- <br />vs. <br />7. K ' d her thso refusal oY low): <br />�, r�l.f�.rtJrrt n ere,c_curLe a la. <br />Wm believe the above to be true and accurate to the best al our knowledge <br />Ern,. Name _.81i1212 �[ Signn�rm <br />Managers <br />N. ✓ou3 L+DGC ,(1A_ S'r�nm�a <br />Off -Sale Scenario Incident Report <br />INCIDENT REPORTING RECORD <br />Date of Incident , 12 .. 1l nee of Incident g' q AFNAM <br />�3 <br />no <br />N. (if kw,* i V 1 • e d <br />J <br />Physical Daeviptienr 1 .. <br />S.,: 111 Wt. inn A®. _1 Hair CaloAr+aIA-)07 air Length, . <br />Eyeglasses Ma, Sae� Roos B.xFN4 6. �ia%t4 <br />t' y�y■ <br />..Lir�� <br />Who wen P.,..,an with, Q/'13e/al/2 ®R' %7 <br />Witnesses to incident: a f /Jent," el./e1-4" <br />W..e the police natdrod? yes <br />1. If refuel of service: <br />Reason: Underage X. Intoskesed Other flirt) <br />Othe1- t e, -s 97r rhe Pte- nerd <br />,t proof 1Ce _ 1 S when as ed. <br />Whet product was to be purchased? Crier3y - dt-4 and vc'dka <br />Now did person feast when refused? <br />r <br />A gun/image: Wes ID prese ted? y le Y,N <br />N yeWhet et type of ID? NA( d1 VI%',5 i);[ .'i,5 <br />Why inv.fd7 ;'Iona. <br />Type of CB, / cr 6cerw .6%ue Chewy 4—dch=.1-, ,--u54/ <br />B. If :nus icat.d gold had previously been served �Ifor ...sal. only) <br />Tare they entered your ax,t :3 eblehneeAMIPM <br />Haw mry drinks and whet type of dank.? <br />Any food eaten; Entertainment activity Ielescrlse) <br />Were they driving ye,$ <br />Wes eltorrnetiye transportation offered PIA,a, <br />z. If keddenc other than refusal of service {below)_ <br />Additional remarks: <br />ef <br />Coir .r�ir»r-.5 JGISe `tied a i ;goer; LCS <br />eabove to bp true andaccurate to the hestt oof/f OUT <br />W..�bell/eavje/.the knowledge �%r�%(/rZ]•��y� <br />Employee's N.m. , eZZ e_ / / bOt 5, shwa (/ ' . ' wa�'!a' u/ <br />Managers New i ]"1 ardL( S q also- / <br />_CiaQ_e 1.f <br />Incident Reporting Record Booklets are available from the MLBA. <br />To order: (5 booklets for $5.00) call 651.772.0910, 651.772.0900 FAX or go to www.mlba.com <br />— 1 3 — <br />