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• <br />• <br />• <br />Ordinance No. 07-83 <br />Page Four <br />SECTION 2.INTERRUPTION OF SERVICE AND 'COMPLAINTS <br />Sercive shall not be interrupted unless absolutely necessary. If <br />service"is interrupted for more than 48 hours, subscriber shall be <br />credited pro -rate for such interruption. An office shall_; be main <br />tained in the area and shall be capable of receiving complaints and <br />requests for repairs or adjustments at any time seven days a week. <br />This section further details subscriber complaint procedures, <br />ARTICLE V. CONSTRUCTION, INITIAL SERVICE AREA, LINE <br />EXTENSION AND CONSTRUCTION STANDARDS. <br />SECTION 1. INITIAL SERVICE AREA <br />All areas containing dwelling units withing the area designated on the <br />map appended to Form H of the Offering shall be constructed as the <br />initial service area. <br />SECTION 2. LINE EXTENSION POLICY <br />Service shall be extended to those areas not in the initial service <br />area pursuant to the formula of Section 2. <br />SECTION 3. CONSTRUCTION TIMETABLE <br />Group W shall construct all areas of the intitial service area which <br />contain dwelling 'units by November 15, 1985. Delays in construction <br />shall result in penalties provided by the franchise. <br />SECTION 4. CONSTRUCTION STANDARDS <br />Group W shall comply with all construction standards of the franchise <br />as well as all applicable laws, ordinances, rules, regulations and codes, <br />federal, state and local. <br />SECTION 5. CONDITIONS ON USE <br />Group W may not, in its construction of the System, interfere with any <br />gas, electric or television fixture, water hydrant or main, or sewer <br />line. Section 5 also provides porcedures for the raising and lowering <br />of lines, trimming of trees, and the recognition of potential liability <br />for persons damaging Group W facilities, <br />ARTICLE VI. SYSTEM OPERATIONS <br />SECTION 1. INFORMATION AVAILABILITY <br />City shall have the right of reasonable access to Group W's records. <br />SECTION 2. SERVICE CONTRACT. <br />Group W shall receive approval from City of the form and content of <br />the service contract to be used prior to entering into such service <br />contracts with subscribers. <br />SECTION 3. SUBSCRIBER PRACTICES <br />