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*FIRSTAR <br />Dear Wire Transfer Customer: <br />Firstar is pleased to welcome you as a Wire Transfer customer. Enclosed you will find the <br />following items: <br />• Transfer of Funds Terms and Conditions <br />• Wire Transfer Authorization* <br />• Repetitive Wire Authorization* <br />*Signed by a corporate officer(s) whose name is included on Firstar Banks Corporate <br />Depository Resolution. Please return in the envelope provided. <br />Wire transfers may be initiated by: <br />• Telephone <br />Please contact Wire Transfer at 765-4211 or 1-800-236-3443 to initiate your request with a <br />customer service representative. <br />• Voice Response Unit (VRU) <br />The VRU enables you to initiate repetitive wires using an automated touch-tone telephone <br />process, which will save you time. Simple to follow choices will guide you through this <br />process. For additional information contact the Wire Transfer support staff at 765-5551 or <br />1-800-236-5433. <br />• Customer Direct Link (CDL) <br />The Customer Direct Link system enables you to initiate, monitor and control wire activity <br />using your personal computer with Firstar's CDL software. For additional information <br />contact your Firstar Bank Account Officer. <br />Milwaukee, Wisconsin Area <br />Outside Milwaukee Area <br />Wire Transfers <br />765-4211 <br />1-800-236-3443 <br />Customer Service Inquiries <br />and Investigations <br />765-5551 <br />1-800-236-5443 <br />Operating Hours: 7:30 a.m. to 4:00 p.m..Central Standard Time <br />Thank you for your wire transfer business and for choosing Firstar as your bank. If you have any <br />questions or concerns, please contact Firstar Wire Transfer Customer Service at 765-5551 or <br />1-800-236-5443. <br />Enclosures <br />G:\FUNDSTR\MGTCUSTOMER PACKET welcome Itr <br />30.1254 4/7/99 <br />