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42 <br />Grantee shall provide such requested information as soon as possible and in no event more than <br />twenty (20) Days unless Grantee explains that it is not feasible to meet this timeline and provides <br />a written explanation for the delay and an estimated reasonable date for when such information <br />will be provided. All such documents pertaining to financial matters that may be the subject of an <br />inspection by the City shall be retained by the Grantee for a minimum period of seven (7) years. <br />The Grantee shall not deny the City access to any of the Grantee’s records on the basis that the <br />Grantee’s records are under the control of any parent corporation, affiliated entity or a third party. <br />The City may request in writing copies of any such records or books that are reasonably necessary, <br />and the Grantee shall provide such copies within thirty (30) Days of the receipt of such request. <br />One (1) copy of all reports and records required under this or any other Section shall be furnished <br />to the City at the sole expense of the Grantee. If the requested books and records are too <br />voluminous, or for security reasons cannot be copied or removed, then the Grantee may request, <br />in writing within ten (10) Days of receipt of such request, that the City inspect them at the Grantee’s <br />local offices or at one of Grantee’s offices more convenient to City or its duly authorized agent. If <br />any books or records of the Grantee are not kept in such office and not made available in copies to <br />the City upon written request as set forth above, and if the City determines that an examination of <br />such records is necessary for the enforcement of this Franchise, then all reasonable travel expenses <br />incurred in making such examination shall be paid by the Grantee. <br /> <br />16.3 Review of Record Keeping Methodology. Upon request, Grantee agrees to meet with a <br />representative of the City or its designee to review its methodology of record-keeping, financial <br />reporting, computing Franchise Fee obligations, and other procedures the understanding of which <br />the City deems necessary for understanding the meaning of reports and records. <br /> <br />16.4 Audit of Records. The City or its authorized agent may at any time and at the City’s own <br />expense conduct an independent audit of the revenues of Grantee in order to verify the accuracy <br />of Franchise Fees or PEG Fees paid to the City under this Franchise. Grantee and each parent <br />company of Grantee shall cooperate fully in the conduct of such audit. In the event it is determined <br />through such audit that Grantee has underpaid Franchise Fees in an amount of five percent (5%) <br />or more than was due the City, then Grantee shall reimburse the City for the entire cost of the audit <br />within thirty (30) Days of the completion and acceptance of the audit by the City. Notwithstanding <br />the foregoing rights, and consistent with the release under Section 2.1, City and the Commission <br />shall not conduct an audit of franchise fees or other fees paid under the previous franchise except <br />for the purpose of determining whether franchise fees paid for the first quarter of 2021 under the <br />previous franchise were calculated in the same manner calculated and paid in 2020. <br /> <br />16.5 Records to be reviewed. The City agrees to request access to only those books and records, <br />in exercising its rights under this Section, which it deems reasonably necessary for the enforcement <br />and administration of the Franchise. <br /> <br />16.6 Indemnification by Grantee. Grantee shall, at its sole expense, fully indemnify, defend <br />and hold harmless the City and Commission, and in their capacity as such, the officers, agents and <br />employees thereof (collectively the “Indemnified Parties”), from and against any and all claims, <br />suits, actions, demands, liability and judgments for damage or otherwise except those arising <br />wholly from negligence on the part of the Indemnified Parties; for actual or alleged injury to <br />Persons or property, including loss of use of property due to an occurrence, whether or not such <br />property is physically damaged or destroyed, in any way arising out of or through or alleged to