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08-249 Cable Franchise Agreement
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08-249 Cable Franchise Agreement
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5/19/2026 12:31:48 PM
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8/25/2022 1:43:14 PM
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KEY TERMS OF NEW FRANCHISE: OTHER PROVISIONSThe franchise requires a local office for customer service that is reasonably accessible to cable service subscribers.The current locations (Woodbury and Vadnais Heights, or reasonably accessible alternative locations) are deemed to satisfy this requirement. (§ 14.4). Comcast commits that in 2021 it will provide its technicians with a training update on system maintenance standards and practices. (§3.6(d)).PEG programming will be accessible on interactive programming guides, including a path for the Commission to provide, and Comcast to include in the guides, more sophisticated PEG‐program‐specific information. (§7.6).After December 31, 3021:Comcast is no longer responsible for the Commission’s space.Commission is responsible for its lease for the studio. (§7.13(d)).
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