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Bolton-Menk.com <br />Overview: Commissioner Best Practices <br />•Make sure the public understands their role and influence <br />•Are the public’s concerns applicable & relevant to the request? <br />•Can the concerns be mitigated? If so, how? Be specific… <br />•Important the public trusts their government – staff, Commissions <br />and Councils should work together while understanding their unique <br />roles in the process <br />•Ask important questions ahead of time to make sure you get a <br />meaningful answer from staff <br />•Catching staff in a “gotcha” moment contributes to distrust in the <br />system